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Rhino update.Full details

This is a discussion on Rhino update.Full details within the General Rhino Discussion forums, part of the General Rhino category; actual bulletin from Yamaha. What to expect when visiting dealership. Would not let me post actual file. Text only SXS2009-003 5/14/09 SIDE BY SIDE ©2009 ...


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Old 05-20-2009, 10:41 PM
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Rhino update.Full details

actual bulletin from Yamaha. What to expect when visiting dealership. Would not let me post actual file. Text only


SXS2009-003
5/14/09
SIDE BY SIDE
©2009 YAMAHA MOTOR CORPORATION, U.S.A.
2004~2009 YXR450/660/700 (RHINO 450/660/700)
Free Repair Program

In cooperation with the Consumer Product Safety
Commission (CPSC), Yamaha Motor Corporation,
U.S.A. is providing certain free repairs for all
2006~2009 Rhino 450, all 2004~2007 Rhino 660,
and all 2008~2009 Rhino 700 Side x Side (SxS)
models.
Free Repair Program:
The following two repairs are being offered free of
charge by Yamaha in cooperation with the CPSC
to “help reduce the chance of rollover and improve
vehicle handling”:
1. Installation of a 2" spacer on each of the rear
wheels.
2. Removal of the rear anti-sway bar.
Follow the procedures outlined in this bulletin to
install these rear wheel spacers and remove the
stock rear anti-sway bar.

REMOVE REAR
ANTI-SWAY BAR
ADD SPACERS
BEHIND REAR
WHEELS
Yamaha also strongly recommends the installation of the free doors, extra passenger handholds, and updated
center-console warning label on any units which do not have them. If a customer brings in his or her Rhino for
this free repair, and the vehicle does not have these features, please encourage him or her to have these free
components installed at the same time as this free repair. Refer to Technical Bulletin SXS2007-006 for details.
Eligibility Information:
This modification is designed primarily for Rhino vehicles that are in stock condition or units with Yamahaapproved
accessories. Rhino vehicles with other accessories or other modifications that have no effect on the
vehicle’s handling, stability, or operational characteristics are also eligible for this modification. Any accessories
or modifications which affect the vehicle’s handling, stability, or operational characteristics must be removed
and the vehicle returned to stock condition before this modification can be done.
Examples of modifications which do not affect the vehicle’s handling, stability, or operational characteristics include
(but are not limited to):
• Yamaha-brand or other accessories and features such as side panel doors, additional passenger handholds,
windshields, sun tops, overfenders, seat belts, or similar changes to the interior of the cabin or exterior of the
unit.
Examples of modifications which can affect handling, stability, or operational characteristics include (but are not
limited to):
• Aftermarket suspension components which could affect handling (such as longer A-arms and longer travel
shocks)
• Aftermarket wheels or tires that change operational characteristics (such as larger diameter wheels or tires,
paddle tires or aggressive mud tires, etc.)
PAGE 1 of 6


• Engine or ignition system modifications that allow the vehicle to go faster than designed
• Rear seat kits that make it possible for passengers to ride in the cargo bed. Passengers should never ride
in the cargo area. Installing seating in this area is dangerous for occupants and affects the handling and
stability of the vehicle.
Urge customers to remove any such non-Yamaha aftermarket modifications. Such modifications may put the
operator and others at risk of serious injury or death. The Rhino owner is responsible for any such changes to
the vehicle.
Yamaha urges Rhino owners to participate in this voluntary repair program, so please contact your
Regional Technical Advisor if you have any questions about the eligibility requirements or steps that
should be taken to be able to provide the repairs.

Customer
Owned
Units: All customer-owned units are eligible for this free repair offer as long as the unit is not modified
in a way that changes handling, stability, or operation of the vehicle (see Eligibility Information on
page 1). While Yamaha encourages all customers to take advantage of this offer, you must have
the customer’s permission to perform this free repair.

Parts
Required: Yes. Order a Rear Wheel Spacer Kit for each affected unit (see Parts Information section). Give
customer-owned units priority for repair.
Helmet
Incentive: Refer to the Sales Bulletin #0972 for details.
Notify
Customers: Yes. Yamaha will send letters to customers whose Rhinos were registered for warranty as of
5/19/09. You must immediately contact any customer whose Rhino has been sold but is still unregistered
on that date. A copy of the customer letter is attached. This letter includes a form the
customer should bring in to your dealership to take advantage of the Helmet Incentive offer (the
form is not required to receive the Free Repair). Blank forms are available on YDS (see Sales Bulletin
#0972).
Warranty: Submit a Service-Per-Bulletin (90 Code) Warranty Request for parts and labor (see Warranty
Information section).
Ineligible
Units: If units have disqualifying modifications, please contact your RTA for further instructions.

All 2006~2009 YXR45 All 2004~2007 YXR66 All 2008~2009 YXR70
NOTE: Units invoiced after May 1, 2009, will already have the modification performed.
PAGE 2 of 6


IMPORTANT:
Review the Eligibility Information on page 1 before
beginning these procedures. Units which have disqualifying
modifications (see Eligibility Information
on page 1) should not have the service procedures
described in this bulletin performed.
1. Park the vehicle on a level surface. Set the parking
brake.
2. Lift the rear of the unit using a suitable jack so
both rear wheels are off the ground.
3. Remove all 8 rear wheel lug nuts and the rear
wheels.
4. Using a brass hammer, carefully drive the rear
wheel lug-nut studs out of the rear wheel hub.
NOTE: The lug-nut studs will not be re-used.
5. Remove the anti-sway bar and all of the hardware
shown. Put all mounting hardware in a bag
and tape it to the anti-sway bar.
6. Attach the aluminum wheel spacer to the wheel
hub using the supplied 12 x 43mm bolts with
washers and lock nuts. Place a washer on each
bolt, then pass the bolts through the recessed
holes in the wheel spacer, and finally through
the holes in the wheel hub previously used for
the lug-nut studs. Place the nuts on the inside of
the wheel hub. Torque the bolts to 100 Nm (10.0
m-kg, 73 ft-lb).
YXR450/660

DRIVE LUG NUT
STUDS OUT WITH
A HAMMER
YXR700

YXR450-700

100 Nm (10.0 m-kg, 73 ft-lb)

55 Nm (5.5 m-kg, 40 ft-lb)
PAGE 3 of 6


7. Place the steel protector plate over the studs on
the aluminum spacer, and then install the wheel
using the original rear wheel lug-nuts removed
in step 3. Torque the lug-nuts to specification:
55 Nm (5.5 m-kg, 40 ft-lb).

Aluminum or aftermarket wheels can be damaged
if the wrong lug nuts are used. Be sure to
reuse the lug-nuts previously removed. Do not
substitute other lug-nuts.
8. Tag and hold all replaced parts for 90 days from
the date you submit your Warranty Request.
CAUTION:
Part Number
Description
Qty.
Dealer
Cost
90891-60108-00
Wheel Spacer Kit
1
$139.90
Wheel Spacer
2*
Plate
2*
12 x 43mm Bolt (90105-12062-00)
8*
12mm Lock Nut (90185-12007-00)
8*
12mm Flat Washer (90201-14020-00)
8*


* Included in kit.
This modification is authorized for all Rhino vehicles regardless of warranty status as long as the unit is not
modified in a way that changes handling, stability, or operation of the vehicle (see Eligibility Information on
page 1).
To receive credit for parts and labor for the repair after completion, select 090US from the Problem Code pull
down menu in the Yamaha Dealer System (YDS). If submitting a paper warranty claim, use Problem Code
90US. The labor allowance for this modification is 0.5 hour.
If the customer brought in the Rhino Free Repair & Helmet Offer form, complete it and submit it to Yamaha as
instructed on the
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Old 05-20-2009, 10:46 PM
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Helmet include in Rhino bulletin

Modifications to the unit must be completed in full to receive $100 credit towards purchase of a helmet. In other words, if you want your helmet dealer must remove sway bar, add spacers. You must watch a short video from Yamaha. Then you get the $100 towards a helmet.
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Old 05-20-2009, 11:01 PM
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Welcome. What kind of rhino do you have?
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Old 05-20-2009, 11:10 PM
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My rhino has been modified so I guess I wont be getting the new warning label..... DAMN!
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Old 05-21-2009, 12:02 AM
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i want the spacers... but not if i must remove the 4 seat roll cage and rear seats..... we shall see if they are going to be reasonable...
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Old 05-21-2009, 06:53 AM
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I bet if the dealer is cool they will still do this for anyone even if you have mods- most dealerships are slow and this is extra money for them. I am sure they can charge Yamaha an hour of labor and also get that 100buck that they get to spend on a helemet with them. So I would just talk to your service manager first and see if he is cool about it.
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Old 05-21-2009, 07:13 AM
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Yeah, if they disqualified me for my 26" Bighorns, I'll be pissed. Other than tires, wheels and spacers my running gear is bone stock...
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Old 05-21-2009, 07:25 AM
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Quote: Originally Posted by KJSmith84 View Post
I bet if the dealer is cool they will still do this for anyone even if you have mods- most dealerships are slow and this is extra money for them. I am sure they can charge Yamaha an hour of labor and also get that 100buck that they get to spend on a helemet with them. So I would just talk to your service manager first and see if he is cool about it.

.5 hrs warrenty time...... ck the last paragraph , It's a screw the tech deal.

They can kiss my ass! I'm just gonna run my offset wheels and try running whithout the sway bar. so I have the option of putting it back on if I choose. of course some day......... when the funding allows, mid travel will happen for me and it's all a moot point.
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Old 05-21-2009, 07:32 AM
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Quote: Originally Posted by Joe Llamahead View Post
Quote: Originally Posted by KJSmith84 View Post
I bet if the dealer is cool they will still do this for anyone even if you have mods- most dealerships are slow and this is extra money for them. I am sure they can charge Yamaha an hour of labor and also get that 100buck that they get to spend on a helemet with them. So I would just talk to your service manager first and see if he is cool about it.

.5 hrs warrenty time...... ck the last paragraph , It's a screw the tech deal.

They can kiss my ass! I'm just gonna run my offset wheels and try running whithout the sway bar. so I have the option of putting it back on if I choose. of course some day......... when the funding allows, mid travel will happen for me and it's all a moot point.


ok that is still .5 hours they can charge- it isnt much since warrenty labor cost are about half from what then normally charge but its better then nothing
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Old 05-21-2009, 07:40 AM
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Quote: Originally Posted by KentT View Post
Yeah, if they disqualified me for my 26" Bighorns, I'll be pissed. Other than tires, wheels and spacers my running gear is bone stock...
Same here. I called the dealer yesterday and they said it will still be at least a month before they get parts from Yamaha. Someone really jumped the gun on releasing this info about 6 months too early.

It pisses me off that Yamaha takes all the heat for SXS accidents. How come Kawi, or Polaris, or Arctic Cat don't recall their machines. None come with doors, or wheel spacers. I hate that people cant be accountable for their actions
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Old 05-21-2009, 11:48 AM
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This has really screwed dealers since they can not sell new one till they get spacers!
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